Job Title

Receptionist - Night Shift

Department

Front Office/Administration

Shift Timing

5:00 PM to 2:00 AM

Employment Type

Full time

Job Summary

The Night Shift Receptionist will be responsible for managing front-desk operations during evening and night hours. The role includes handling patient/client inquiries, coordinating appointments, maintaining records, and ensuring smooth front-office functioning while upholding professionalism, confidentiality, and service standards.

Key Responsibilities
Manage the front desk during night hours and serve as the first point of contact for visitors, patients, and callers.
Handle incoming calls, inquiries, and basic information requests in a polite and professional manner.
Register patients/clients, verify details, and maintain accurate front-office records.
Coordinate with clinical, nursing, and security staff as required during night operations.
Monitor visitor movement and ensure safety and access control protocols are followed.
Maintain cleanliness and organization of the reception area.




Handle basic administrative tasks such as data entry, filing, and report maintenance.
Escalate emergencies or urgent matters promptly to the concerned authority.
Ensure confidentiality of patient/client information at all times.

Eligibility & Qualifications
Minimum qualification:12th pass / Graduate preferred.
Prior experience as a receptionist or front-desk executive is an advantage; freshers may also apply.
Willingness to work night shifts is mandatory.

Required Skills:
Positive verbal and written communication skills.
Skilled appearance and courteous behavior.
Basic computer knowledge (MS Word, Excel, appointment systems).
Ability to remain calm and alert during night hours.
Strong sense of responsibility and reliability.

Preferred Attributes
Experience in healthcare, clinic, hospital, or service industry settings.
Ability to handle situations independently during night shifts.
Basic

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