Required, a well-spoken and customer-friendly Tele-Caller/Receptionist to manage patient interactions and/or to ensure a smooth front desk experience.
Key Responsibilities:
Handling incoming & outgoing calls, WhatsApp and appointment queries
Book, reschedule & manage patient appointments efficiently
Guide patients about services, offers & basic treatment information
Maintain patient records and follow-up with leads
Ensure excellent front desk coordination & client experience
Handle walk-in patients with professionalism and warmth
Requirements:
Good communication skills (Hindi & English)
Pleasant personality and professional attitude
Basic computer knowledge (Excel/CRM/booking systems)
Prior experience in clinic/salon/customer service (preferred)
Ability to handle multiple tasks
Bonus Skills:
Sales/conversion experience (handling leads)
Experience with skincare/aesthetic clinics
Knowledge of social media/WhatsApp business tools
What We Offer:
Work with a premium and growing clinic brand
Performance-based incentives
Positive and professional work setting
Job Types: Full time, Permanent
Pay: ₹10,000.00 - ₹30,000.00 per month
Perks:
Leave encashment
Paid sick time
Paid time off