About us: Sarvoham is a non-profit organization dedicated to caring for animals in Bangalore, India. It was established in April 2017 whose mission is to 'Rescue, Shelter, Protect & Rehome.' Currently Sarvoham is home to 200+ dogs, many of whom were abandoned, lost or too old to survive by themselves.
What are we looking?
We are looking for a young and energetic person who loves and cares for street dogs and who is customer oriented.
Typical Task:
Attending to animal rescue and distress call and dispatching the ambulance on priority basis;
Update the pet owners on the status of the ambulance until the animal is picked up;
Maintaining the data of the pet owners and pet rescued in RMS such as rescue calls, animal rescued details etc.;
Helping pet owners to understand on the help line number IVR queries;
Entering details of the pet owners and the animal in the medical treatment record and passing on to the medical team;
Scheduling the ambulance for release of the recovered pets; and any other tasks assigned;
Following up on the unattended rescues until the animal has received help and closing of the case;
Requesting for google reviews from the hot reporters;
Who can apply?
Robust communication in English, Kannada and Hindi (Verbal & Written)
Quick Learner in all organization processes
Prior exposure of the customer service process
Positive presentation skills
Graduate in any discipline
Kind and passionate approach
Proficiency in Microsoft Office
Skilled attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Time-management skills, with the ability to prioritize tasks
Customer service attitude
Immediate joiner
Minimum 2 years of work experience in customer service
Offer Summary:
Salary: 25,000 to 30,000 per month
Work Shifts: 9 hrs (Incl. 1 hour break)
Work Days: 6 days a week
Work Location: JP Nagar 8th Phase, Bangalore