Job DescriptionPrimary Skill
N
n
Statistical Computing Workplace (SCE) N
Clinical Data Repository (CDR) N
Clinical data management (CDM) N

nKey Responsibilities
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Provide L2/L3 support for e-Clinical systems and related applications. N
Manage incidents, service requests, problem, and change management activities. N
Support system configuration, user access management, and application monitoring. N
Coordinate with clinical teams, business users, vendors, and onsite stakeholders for issue resolution and enhancements. N
Ensure compliance with GxP, SOPs, and regulatory requirements. N
Support validation, release management, and system upgrade activities. N
Prepare operational reports, KPIs, and support documentation. N
Participate in process improvement and knowledge management initiatives. N

nRequired Skills
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4–6 years of experience in e-Clinical application support or Clinical IT support. N
Hands-on experience with Clinical platforms such as CDR, Clinical Data, Clinical analytics. N
Preferred exposure to CTMS, EDC, eTMF, RTSM, or similar systems. N
Positive understanding of clinical trial processes and Life Sciences domain. N
Experience in ITSM/support processes including Incident, Change, and Problem Management. N
Knowledge of GxP compliance and validation processes. N
Solid communication and stakeholder management skills. N

nQualification
nBachelor's degree in Computer Science, Life Sciences, Pharmacy, or related field.

📌 Clinical Specialist Karnataka (India)
🏢 NR Consulting
📍 India