Role Summary:

The Transition Manager leads and executes end‑to‑end transition plans, ensuring smooth process migration and timely delivery of all milestones. The role involves project tracking, documentation, risk management, and effective communication with stakeholders. It also supports RFP activities, identifies improvement and automation prospects, and ensures high‑quality process documentation. Solid communication, stakeholder management, change management, and project management skills are essential.

Roles and Responsibilities:
Build transition plan and execute tasks as per timeline
Support Sales team during RFI & RFP and solution designing process
Track and monitor end-to-end transition with required deliverables
Identify dependencies (tech, data, access, policy approvals) and critical path
Use project management techniques (Waterfall/Agile) to govern and regulate the project




Prepare project related documents at each stage of project and ensure timely sign-offs
Identify and escalate risks with mitigation plan in timely manner
Communicate with internal and external stakeholders at various stage of project to update project status and raise risks
Define high-level governance, SLAs/KPIs, and transformation roadmap
Coordinate infrastructure readiness: VDI, access provisioning, apps, data feeds, cybersecurity, DR/BCP readiness.
Run pilots/shadowing/reverse-shadowing; achieve "Readiness Gate" sign-offs
Define capacity and staffing model with WFM; plan hiring, training, nesting
Ensure quality framework: sampling, calibration, RCA, corrective/preventive actions
Stay up to date with industry practices and technology
Run pilots/shadowing/reverse-shadowing; achieve "Readiness Gate" sign-offs.

📌 Transition Manager Insurance Delhi
🏢 Skywings Advisors
📍 Delhi