Job Summary

The Process Manager – List Mining is responsible for managing the day-to-day
execution of list mining, prospect research, data enrichment, lead validation,
and campaign support activities while leading a team of list miners. The role
ensures the timely delivery of high-quality prospect and account data aligned
with business objectives, target account strategies, and campaign requirements.

This position works closely with Marketing, Business Development, and Sales to
support lead generation initiatives, Account-Based Marketing (ABM) programs,
event campaigns, and outbound prospecting efforts. The Team Lead is accountable
for team performance, data quality, operational efficiency, stakeholder
management, and continuous process improvement across list-building and
enrichment activities.

Key Responsibilities

* Lead and manage the List Mining team, ensuring quality deliverables and
adherence to SLAs.
* Build targeted prospect and account lists based on campaign requirements,
ICPs, and target account strategies.
* Source, enrich, validate,



and maintain prospect data using ZoomInfo, LinkedIn
Sales Navigator, Salesforce, HubSpot, and other data sources.
* Export accurate contact information, including verified phone numbers, direct
dials, and corporate email addresses.
* Validate leads and remove duplicates, competitors, invalid records, and
generic email addresses where applicable.
* Support marketing and sales teams with list-building requirements for
campaigns, webinars, events, ABM initiatives, and outbound programs.
* Ensure CRM data quality and data governance standards across Salesforce,
HubSpot, and integrated platforms.
* Monitor team productivity, workload allocation, delivery timelines, and
quality metrics.
* Conduct regular quality audits and implement process improvements to enhance
efficiency and accuracy.
* Manage stakeholder communications, project prioritization, and delivery
expectations.
* Train, mentor, and develop team members on researc

📌 Process Manager (Navi Mumbai)
🏢 eClerx
📍 Navi Mumbai