09 Sep
|
Tata Consultancy Services
|
Chennai
09 Sep
Tata Consultancy Services
Chennai
TCS has been a excellent pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.
What we are looking for
Role: Servicedesk QA
Experience Range: 4 to 6 Years
Location: Noida
Must-Have:
Solid knowledge of ITIL processes (Incident, Request, Problem Management).
Experience with Service Desk operations and ticketing tools (ServiceNow preferred).
Excellent analytical and reporting skills.
Familiarity with QA methodologies and audit processes.
Good communication and coaching skills.
Valuable understanding of Incident, Asset, Problem and Change Management (ITIL)
Knowledge of CMDB & Service Mapping
📌 Servicedesk Qa Chennai
🏢 Tata Consultancy Services
📍 Chennai