We are recruiting for a Business Associate in the GCS Central Operations Team of
KPMG Business Services Reporting @ KGS team. The role will involve working
closely with the service management team onshore and offshore:

The role will include working closely with the onshore and offshore managers of
Service Delivery Operations Team to delivery accurate and high-quality MI. It
will also involve drawing out insights from the data and preparing impactful
summary

RESPONSIBILITIES

The core responsibilities will include.
Support the Service Management Lead in achieving the quarterly and annual
plans for MI delivery
Submit monthly updates on the actions recorded from the service reviews
Ensure monthly dashboards are analysed prior to release with potential area
of review on Action Plan
Looks for chance to improve processes where possible and makes
suggestions to the Service Management Lead
Support the Service Management lead in creating and implementing Service
Improvement Plans
Data collation for tasks under reporting across various onshore teams




Understanding of key metrics and business set up/ taxonomy
Creation and maintenance of SOPs for operational activities
Work on medium-high level of MIS and reporting
Deliver medium-high level of reports with intelligent summarization of the
report
Maintain 100% Quality standards & ensure completeness and accuracy in
deliverables
Exposure to more advanced Data Management and Visualization such as MS Power
BI etc
Willingness to learn current tools
Should be open to multitasking

QUALIFICATIONS

MBA (preference to specialization to Operations)

Certifications in Data Management and Visualization tools
Excellent Communication & Interpersonal Skills (Verbal & Written)
Comfortable in managing large data sets
Knowledge on tools like Power BI, SQL, Alteryx, SharePoint etc.
Ability to draw insights from data and summarize it for understanding of
business users
Advanced level knowledge of Power App

📌 Business Associate Bengaluru
🏢 KPMG India
📍 Bengaluru