Job Description

Primary Skill

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Statistical Computing Workplace (SCE)
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Clinical Data Repository (CDR)
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Clinical data management (CDM)
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Key Responsibilities

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Provide L2/L3 support for e-Clinical systems and related applications.
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Manage incidents, service requests, problem, and change management activities.
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Support system configuration, user access management, and application monitoring.
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Coordinate with clinical teams, business users, vendors, and onsite stakeholders for issue resolution and enhancements.
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Ensure compliance with GxP, SOPs, and regulatory requirements.
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Support validation, release management, and system upgrade activities.
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Prepare operational reports, KPIs, and support documentation.
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Participate in process improvement and knowledge management initiatives.
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Required Skills

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4–6 years of experience in e-Clinical application support or Clinical IT support.
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Hands-on experience with Clinical platforms such as CDR, Clinical Data, Clinical analytics.
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Preferred exposure to CTMS, EDC, eTMF, RTSM, or similar systems.
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Positive understanding of clinical trial processes and Life Sciences domain.
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Experience in ITSM/support processes including Incident, Change, and Problem Management.
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Knowledge of GxP compliance and validation processes.
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Robust communication and stakeholder management skills.
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Qualification

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Bachelor's degree in Computer Science, Life Sciences, Pharmacy, or related field.

📌 Clinical Specialist Bengaluru
🏢 NR Consulting
📍 Bengaluru