Job Description

What you get to do in this role:
Directly manage, mentor and develop 3–5 designers
Drive the UX vision and execution of a platform that produces a product line to revolutionize workplace productivity and analytics solutions for some of the largest companies in the world
Collaborate cross-functionally with product management, user research, engineering and content from strategic definition, planning, architecture, through tactical execution of the product roadmaps
Distill complex problems into transparent goals and requirements for the design and research team
Understand the company's Design Systems, encourage their application, and contribute to their further development and maintenance.
Drive the growth of user-centric, team-oriented culture across the Business Unit
Evangelize design strategy and product vision across the global, distributed design teams
Assist in conducting user needs assessment, task analysis and develop user profiles; identify key tasks for user research,



competitive analysis and user testing, develop usability plans.
Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others.
Lead your team through rapid iterations of theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions.
Oversee your team's work: detailed mockups and prototypes and behavior specifications.
Oversee UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification.
Participate in documentation development process such as user experience specifications, testing and evaluation.
Work closely with product management in UX ideation and innovation.
Travel up to 20% of the year

📌 Manager, Product Design Hyderabad
🏢 ServiceNow
📍 Hyderabad