IT Administrator – Office IT & Device Support

Overview

We are looking for a proactive and process-driven IT Administrator who will act as the single point of ownership for managing and supporting all office IT devices, employee endpoints, office networks, and day-to-day SaaS administration across multiple locations.

This role is designed for a single individual responsible for managing 100+ devices across offices, ensuring smooth IT operations, well-maintained assets, and reliable support for all employees. The focus is on building organised, well-documented, and automated processes instead of ad-hoc manual operations.

Key Responsibilities

1. Laptop & Endpoint Management

End-to-end lifecycle management of employee laptops (provisioning to decommissioning)
Standard device setup: OS installation, antivirus, and required business applications
OS patching, firmware updates, and routine device health checks
Application installation support and USB/peripheral device management
Day-to-day troubleshooting and hardware issue resolution for employees

2. Asset Lifecycle Management





Current employee onboarding (laptop and accessories allocation)
Maintain asset inventory mapping (User – Device – Location), including network devices per site
Employee exit process (data wipe, asset recovery, reassignment)
Maintain an up-to-date, well-documented asset registry

3. Office IT & Network Management (All Locations – Pune, Mumbai, Nashik)

Own and manage all network devices across all office locations: routers, switches, firewalls, WiFi access points, and modems
Manage office LAN/WiFi setup, configuration, and IP/network documentation
Maintain a complete inventory of all network devices per location as part of the asset registry
Manage office IT equipment: printers, monitors, conferencing devices, and accessories
Ensure network uptime and resolve connectivity issues across all sites
Vendor coordination for ISP, network hardware purchase, AMC, and repairs
Maintain troubleshooting docum

📌 Desktop Support Engineer (Mumbai)
🏢 Leapswitch Networks
📍 Mumbai