Greetings from LG Home Comfort
Job Title - Administrative Assistant
Job Description
Position: Administrative Assistant
Location: Mumbai, India (supporting Canada-based operations)
Employment Type: Full time

Company Description :
L.G. Home Comfort (LGHC) is a Canadian HVAC company that was established in 2017. With a family-run approach, LGHC extends that level of delicate touch to its customers and treats every home we walk into as if it were our own.
We started our Indian division, Knockout Agency in April 2024 to support our North American operations. It is located in the Boomerang Tower, Chandivali, Mumbai.
Our India team works closely with the Canadian Sales, Inside Sales, and Outside Sales teams to ensure smooth operations, accurate documentation, and exceptional customer service.

Role Overview
As a Administrative Assistant, you will provide back-office and operational support to our Canada-based teams. You will manage customer applications, process rebates, prepare quotations and invoices, and ensure accurate scheduling in CRM platforms like Salesforce.

Key Responsibilities




Application Management:
File and track rebate applications.
Work on incomplete applications to ensure all required documents are in place.
Handle POST assessment rebate processes.
Sales & Quotation Support:
Prepare accurate quotations for customers.
Create and process invoices.
Manage purchase orders efficiently.
CRM Operations:
Update and maintain records in Salesforce and Service Titan.
Reschedule appointments and jobs in Service Titan when needed.
Ensure all customer data and sales records are accurate and up to date.
Team Coordination:
Collaborate with Sales Reps, Inside Sales, and Outside Sales teams in Canada.
Provide timely updates and reports on task progress.

Requirements
Proven experience in administrative or CRM-based roles (Salesforce experience preferred).
Strong communication skills in English (written & verbal).
High attention to detail and accuracy in data entry and docu

📌 Administrative Assistant (Mumbai)
🏢 LG Home Comfort
📍 Mumbai