10 Sep
|
Gamlaa
|
Gurugram
Job Title: Key Account Manager_B2B (Corporate Key Accounts)
Location: Delhi/NCR
Company: Gamlaa Bioscapes Pvt Ltd
Industry Preference: Office Furniture/Glass/Lights/Architectural solutions/Landscape solutions/corporate interior
About Gamlaa Bioscapes:
Gamlaa Bioscapes is a pioneering company specializing in innovative bioscape solutions that enhance living environments with nature-inspired designs. We are committed to delivering exceptional client value through strategic partnerships and cutting-edge technologies.
Job Summary:
The Key Account Manager_B2B will be responsible for managing and nurturing relationships with Gamlaa Bioscapes' most critical clients. This role aims to align client needs with Gamlaa's solutions through effective customer relationship management, ensuring client satisfaction, retention, and revenue growth. The role demands strategic thinking, strong communication, and deep industry insight to identify opportunities and drive business growth within key accounts.
Key Responsibilities:
Develop and implement account management strategies focused on customer relationship management (CRM) systems to manage and grow strategic accounts.
Serve as the primary point of contact for key clients, maintaining regular communication to understand and meet their needs.
Build, sustain, and deepen robust, long-term client relationships that foster trust and partnership.
Collaborate cross-functionally with internal teams (sales, operations, product, and customer support) to deliver tailored solutions and ensure timely project delivery.
Identify and pursue opportunities for upselling, cross-selling, and expanding account revenue.
Monitor and analyze account performance metrics to proactively address client concerns and optimize account growth.
Negotiate contracts and renewals in alignment with client objectives and Gamlaa’s business goals.
Prepare and present reports, forecasts, and strategic plans to management and clients.
Stay updated on market tren
📌 Key Account Manager (Gurugram)
🏢 Gamlaa
📍 Gurugram