Job Title: Assistant Vice President – Technology Infrastructure & Applications
ObservabilityLocation: NoidaReports To: Vice PresidentExperience: 12+ years in
Technology Infrastructure / Observability / SRE rolesDepartment: Global
TechnologyJob OverviewWe are seeking a dynamic and experienced Assistant Vice
President (AVP) to lead our Technology Infrastructure and Applications
Observability Practice. The AVP will oversee a multidisciplinary team across
Operations, Site Reliability Engineering (SRE), Engineering, and Client
Engagement, driving excellence in service delivery and leveraging AI-powered
Observability to enhance performance, resilience, and business value.The ideal
candidate will bring a strong mix of technical depth, strategic thinking, and
executive communication, along with a passion for showcasing the business impact
of infrastructure insights through data storytelling and intelligent
dashboards.Key ResponsibilitiesLeadership & StrategyLead the Observability
Practice spanning infrastructure and application monitoring, log & trace
analytics, AIOps,



and SRE automation.Develop and drive the roadmap for next-gen
observability leveraging AI/ML, causal analysis, and predictive
intelligence.Collaborate with CIO, platform, and application teams to align
observability strategies with business outcomes.Operations & SREManage
end-to-end operations for Network and Cloud Infrastructure and ensure key KPIs
and SLAs are met as per the ITSM practice on SNOWDrive effective Change
Management from overall Monitoring Ops standpointManage real-time monitoring,
incident response, and proactive alerting for critical infrastructure and
applications.Ensure key KPIs like uptime, latency, Traffic, Errors, Saturation
are met as per MSAs and Business requirementsEnsure all recent devices, VMs, Cloud
Resources, Models, Apps (SaaS, PaaS, IaaS, On-premise) are onboarded for
monitoring during post provisioning.Establish and refine SRE principles to
improve reliability, reduce toil, and e

📌 243435-Assistant Vice President (Noida)
🏢 EXL
📍 Noida