About the Job:
This is a client facing role in Kolkata. The job requires an Engineer to administer the Openshift set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts.
What will you do?
Assist the Client with the review of the implemented design documentation
Manage status and health of Openshift
Manage masters and nodes- Addition and remove of apps / worker nodes
Secure OpenShift- Patches and maintain the security architecture / policies defined during LLD
Control access to resources on OpenShift
Monitor and collect metrics on OpenShift
Collaborate with the Customer capacity team and provide technical inputs.
Openshift Backup
Be able to analyze Openshift performance issues and provide solutions.
Assist and engage with the client on BaU activities.




Categorizing & providing work around for resolutions & defects
Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup.
Provide RCA and resolution for priority 1 & other significant tickets tickets for critical updates, upgrades
Health check for critical applications Workloads
Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls
Help in troubleshooting the production critical issues Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS).
Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs
Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented.
Provide knowledge sharing with specified Client representative (s)
Provide a report containing details o

📌 Consultant - OpenShift (Kolkata)
🏢 Red River
📍 Kolkata