Role : Participate in consulting assignments, identify and mentor Six Sigma and
Lean projects, and drive process improvement activities and business
transformation in the customer service vertical. Reports into : (RM Designation)
AM/DM QPE Job Responsibilities : (Must have) (min 8 pointers & max 12) •
Participate in PEx. consulting assignments • Identify and mentor Six Sigma and
Lean projects • Conduct Value Stream Mapping/Process Mapping • Ensure compliance
with ISO 9001/ 27001 standards • Drive process improvement activities • Lead
business transformation initiatives • Promote and drive the Six Sigma culture
and initiatives • Mentor Green Belt trainees • Recommend recent/improvements to
delivery models • Manage large scale transformation engagements Job
Responsibilities : (Desired) (max 2)



• Collaborate with cross-functional teams •
Provide insights and recommendations to senior management Criteria : (Must have)
(Max 4 pointers) • Six Sigma Green/ Black belt certification • Minimum 10 years
of relevant work experience in process excellence • Experience in large scale
transformation engagements • Good understanding of Lean Six Sigma Analysis tools
• Knowledge of ISO 9001/27001 compliance Criteria : (Desired) (Max 2 pointers) •
Experience in the customer service vertical • Proven track record of mentoring
and developing teams Shifts timings: UK shift Week Off : 5 working days
Transport : No

📌 Quality Process Excellence Supervisor (India)
🏢 Hexaware
📍 India