Given your work experience, we believe it would be a great opportunity for you to progress in your career at Capgemini.

Q2R HR Helpdesk (Customer Service international BPO experience)

Location: Mumbai

Experience: 3.5 - 10 Years

Must Have
Strong process knowledge in workforce administration/Employee data administration
Robust project management skills applied in a business/corporate environment
Experience in managing multiple design project
Strong client management and team management skills
Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, New hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
System data entry experience (Workday,



ServiceNow, SuccessFactors, etc.)
Handle employee requests according to the project deadlines - Handle complex problems raised by client and provide solution
Handle client communication and client Reporting
Excellent job organization and time management skills
Attention to details and very positive analytical skills;
Positive communication skills
Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members

📌 R Hr Helpdesk Navi Mumbai
🏢 Capgemini
📍 Navi Mumbai