09 Sep
|
RandomTrees
|
India
Role & responsibilities
Role: Assistant Manager / Manager Business Operations (Supply Chain / Sales Ops)
Location: PAN India
Experience: 4–8 Years
Role Summary
We are looking for a highly driven Business Operations qualified with solid experience in Supply Chain, Logistics, or Sales Operations (O2C). The role focuses on operational execution, performance management, stakeholder coordination, and process improvement across logistics, customer service, and order fulfillment functions.
Key Responsibilities
Manage end-to-end operations across supply chain / logistics / customer order lifecycle
Ensure SLA, TAT, and KPI adherence across operations
Handle customer / internal escalations and drive timely resolution
Monitor and analyze operational metrics (PDD, OTIF, AR, backorders, dispatch, etc.)
Drive process improvements, RCA, and efficiency initiatives
Coordinate with cross-functional teams – Supply Chain, Sales, Finance, Warehouse
Manage order-to-cash (O2C) processes including order processing, invoicing, AR tracking
Ensure data accuracy in master data / reporting systems
Build and maintain dashboards & MIS reports (Excel / Power BI)
Lead / support team operations and vendor coordination
Preferred candidate profile
Perks and advantages
📌 Supply Chain Manager Mumbai (India)
🏢 RandomTrees
📍 India