09 Sep
|
All wave Av systems
|
Gurugram
09 Sep
All wave Av systems
Gurugram
About the Role
Allwave is hiring AV Collaboration Support Engineers to provide onsite support for meeting room, conferencing, collaboration, and presentation technologies. These engineers will serve as the primary technical point of contact for end users, supporting incidents, service requests, preventive maintenance, event support, asset management, and day-to-day operational service delivery.
Key Responsibilities
Support Microsoft Teams Rooms and Zoom Rooms.
Support collaboration, presentation, and conferencing technologies.
Perform troubleshooting and incident resolution activities.
Conduct room health checks and readiness validation.
Provide technical support for executive meetings and business events.
Support town halls, webcasts, and hybrid meeting settings.
Coordinate vendor escalations and warranty support.
Perform firmware updates and preventive maintenance.
Support asset inventory management and CMDB activities.
Assist with technology deployments and room refresh projects.
Provide end-user training and operational guidance.
Potential Specializations
Executive and VIP Support
Events and Town Hall Support
Teams Rooms and Collaboration Platforms
Digital Signage Operations
Incident and Problem Management
Asset Lifecycle Management
Technology Deployment and Project Support
📌 Av Support Engineer Gurugram
🏢 All wave Av systems
📍 Gurugram