Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. Our mission is to help more people to hear.
Your cochlear implant journey could help someone else begin theirs.
If you are a cochlear implant recipient, you know what it is like to have questions, weigh your options and make a life-changing decision.
Now, your experience could help another person or family navigate their choices with greater confidence.
We are looking for a Customer Engagement Associate to join our team in a 1-year, fixed-term, office-based role in Mumbai.
In this role, you will:




Speak with adults experiencing hearing loss and families of children with hearing loss, over the phone or virtually, to understand their challenges and needs.
Draw on your own experience to connect, guide and help them navigate their options.
Stay connected with candidates and support them as they consider their next steps.
Connect suitable candidates with a Cochlear representative in their city for further guidance and support.
We’re especially keen to hear from Cochlear implant recipients who enjoy connecting with people, communicate with empathy and confidence, and would like to use their own experience to make a difference in someone else’s life.
Check out the job description to know more about the role
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a

📌 Customer Engagement Associate (Mumbai)
🏢 Cochlear
📍 Mumbai