? Hiring: ServiceNow Technical Consultant

? Locations: Mumbai | Chennai | Bengaluru | Hyderabad

? Work Mode: As per project/client requirements

? Job Overview

Atos is looking for a ServiceNow Technical Consultant to join its AI & Analytics practice. The consultant will work closely with customers to understand business and technical requirements and translate them into effective ServiceNow solutions.

The role involves hands-on configuration, development, integration, testing, and implementation of ServiceNow platform capabilities.

? Key Responsibilities
- Work primarily across ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB and GRC
- Participate in functional design workshops and prepare technical/design specifications
- Analyze customer requirements and translate them into ServiceNow solutions
- Perform ServiceNow configuration, development, testing and implementation
- Collaborate with Pre-Sales and Technical Architecture teams for client presentations and technical discussions
- Develop integrations using HTML, XML, JavaScript/AJAX, Web Services, SOAP, Email and MID Server




- Prepare technical and customer-facing documentation
- Work with ITSM processes, metrics and KPIs to deliver effective business solutions

? Required Skills
- Hands-on ServiceNow development/configuration and implementation
- Approximately 18–36 months of ServiceNow experience OR 3+ years with similar ITSM tools
- Robust understanding of ITIL / IT Service Management processes
- Hands-on knowledge of:
- HTML
- CSS
- XML
- JavaScript / AJAX
- Web Services / SOAP
- Email integrations
- MID Server
- ServiceNow Plugins
- Knowledge of LDAP, VPN, SSL and related technical components
- Strong documentation and customer communication skills

? Preferred ServiceNow Modules

Experience in 2 or more of the following is preferred:

ITSM | ITOM | CMDB | ITAM | IRM | GRC | CSM | HRSD | FSM | BCM | TPRM | ESG | SPM | SecOps | LCO | Now Intelligence | Now Assist / AI Agent / Agentic Workflow | AI Control Tow

📌 Servicenow Technical Consultant (Chennai)
🏢 TECEZE
📍 Chennai