Role: Delivery Head | Reports to: Group Delivery Head
Location: Pune | Work from Office
Team Size: Around 100, including Delivery Managers, Project Managers, Architects, Engineering Leads.

Role Purpose
The Technical Delivery Head will own the overall delivery performance of the delivery unit, with responsibility for customer outcomes, delivery quality, profitability, operational efficiency, technology leadership and people development. The role requires a robust combination of delivery leadership, technical depth, customer management and business acumen.

Key Responsibilities
Delivery & Business Management
- Own delivery performance across revenue, margins, receivables, utilization, resource pyramid, quality, risks and governance.
- Manage a diverse portfolio spanning product engineering, platform modernization, digital learning/content solutions, integrations, migrations, AI-enabled solutions and support engagements.
- Drive predictable delivery, operational efficiency and continuous improvement.
- Lead critical delivery situations and customer escalations when required.

Customer &

📌 Software Engineering Manager (Pune)
🏢 Harbinger Group
📍 Pune