Role: Salesforce Solution Architect - Marketing Cloud
Experience: 5+ Years
Location: REMOTE

JD:
Core Responsibilities
• Implement and govern end-to-end solution architecture aligned to approved business outcomes, platform standards, and security/compliance requirements • Lead client-facing discovery, requirements workshops, and design sessions; translate requirements into explicit functional and technical designs • Own solution documentation including solution design documents, architecture diagrams, data flows, integration specs, and configuration/workflow decisions • Define and review Salesforce data models, security model (profiles/permission sets/sharing), automation strategy (Flows), and programmatic approach (Apex/LWC) • Architect Salesforce Marketing Cloud capabilities (journeys, automations, personalization, email/SMS/push, consent and preference management) and Data Cloud data model and activation strategy • Design data architecture spanning Salesforce, Data Cloud, and Snowflake, including data ingestion, harmonization, identity resolution,



and activation for marketing and analytics use cases • Define integration architecture and patterns across Salesforce and external systems (REST/SOAP APIs, event-driven patterns such as Platform Events and Change Data Capture) • Partner with MuleSoft and integration teams to design API-led connectivity, error handling, retries, and monitoring; provide architectural oversight even when not building MuleSoft flows directly • Support presales solutioning and scoping, including high-level estimates, delivery approach, assumptions, risks, and implementation roadmap • Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance, and quality gates • Support regulated life sciences delivery needs (validation readiness, auditability, change control, and release governance), including compliant handling of HCP/patient/customer data for marketing and analytics • Drive environment stra

📌 Salesforce Solution Architect (Surat)
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