10 Sep
|
Tata Electronics
|
Bengaluru Urban
10 Sep
Tata Electronics
Bengaluru Urban
Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.
Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt. Ltd.) is building India's first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power management IC, display drivers, microcontrollers (MCU) and high-performance computing logic, addressing the growing demand in markets such as automotive, computing and data storage, wireless communications and artificial intelligence.
Tata Electronics is a subsidiary of the Tata group. The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality of life of the communities we serve globally, through long term stakeholder value creation based on leadership with Trust.'
We are seeking a skilled Service Now Administrator to manage, configure, and optimize our Service Now platform. This role involves ensuring smooth IT service management (ITSM) and CMDB, support HR,
SOC & production-related workflows, and integrate Service Now with enterprise systems to enhance operational efficiency
Key Responsibilities
Platform Administration
Manage day-to-day operations of the Service Now platform Perform upgrades, patches, and system maintenance Monitor system performance and troubleshoot issues Configuration & Customization
Configure Service Now modules (Incident, Request, Problem, Change, Asset, CMDB, Knowledge). Develop and maintain workflows, forms, and reports. Create customized dashboards for Senior Management, Plants, Groups, End-users and manufacturing-specific KPIs (e.g., Executive Dashboard for all plants, downtime tracking, capacity planning, maintenance requests, etc.,). Integration
Collaborate with IT and operations teams to integrate Service Now with Active Directory, Success Factors, Attendance systems, SOC Applications, ERP systems (SAP, Oracle, etc.) Support integration with
📌 Servicenow administrator and developer (Bengaluru Urban)
🏢 Tata Electronics
📍 Bengaluru Urban