About Interactly.ai
Interactly.ai is transforming healthcare operations with AI-powered automation across scheduling, lab follow-ups, eligibility checks, prior authorization, and insurance verification. Our multimodal AI agents work across voice, email, chat, fax, and EHR integrations improving patient access, reducing staff burden, and accelerating care delivery.
We serve 2,000+ physicians and healthcare providers, delivering measurable outcomes, 20–30% fewer no-shows and thousands of staff hours saved. Now, we're scaling our AI platform and we want you to help lead that charge.
Role Overview
Own infrastructure architecture, scalability, and reliability. Set technical direction, define SRE practice, and mentor engineers. Build and operate AI-scale infrastructure powering real-time healthcare workflows.
Key Responsibilities
Architecture & Platform
Design scalable, secure, cost-effective AWS/GCP architectures for AI and healthcare workloads Lead Ia C standards and reusable modules org-wide; own Git Ops practices Architect optimized Kubernetes (EKS/GKE) for HA, scale,



and GPU workload orchestration Reliability Engineering
Define and drive reliability targets (SLOs/SLIs); establish SRE practice Lead incident management, RCA, and blameless post-mortems for critical systems Partner on infrastructure hardening and compliance (SOC 2, HIPAA) AI-First Engineering
Lead AI/ML inference and GPU infrastructure scaling in production Evaluate and introduce AI tooling, platforms, and automation best practices Contribute to LLM deployment pipelines and AI systems reliability Leadership & SDLC
Mentor L1/L2 engineers; influence cross-team infrastructure decisions Drive Dev Sec Ops maturity across the SDLC (policy-as-code, SBOM, supply-chain security) Evaluate and introduce new tooling and platforms Requirements
4–7 years infrastructure/platform/Dev Ops/SRE Deep expertise in AWS & GCP large-scale production systems Advanced Kubernetes (cluster design, multi-tenant ops, resource quotas)

📌 Infrastructure engineer – l3 (Hyderabad)
🏢 Interactly.ai
📍 Hyderabad