Digital Workplace Presales Solution Architect – Job Description
1) Role Overview
The Digital Workplace Presales Solution Architect is responsible for designing, positioning, and winning Digital Workplace / End User Services (EUC + EUS) deals by translating client business needs into scalable, cost-effective, and differentiating solutions.
2) Key Responsibilities
A. Opportunity & Requirement Management
Analyze RFI/RFP/RFQ requirements, client workplace, and volumetrics (users, devices, SLAs, locations) Identify opportunity fit, risks, and transformation levers B. Solution Architecture (Core Responsibility)
Design end-to-end Digital Workplace solutions, including: End User Computing (devices, OS, VDI, endpoint management) Service Desk / Workplace Support Collaboration platforms (M365, Google Workspace) Workplace security & identity Translate requirements into scalable architectures aligned to business outcomes Ensure: Deliverability, Cost optimization, Innovation (automation, Gen AI, DEX, etc.) C. Proposal Development & Deal Shaping
Develop client-facing proposals including:



Solution overview, Architecture diagrams, service descriptions, Value proposition & outcomes Own solution strategy, pricing inputs Define: Assumptions, Risks & mitigations, Transition approach D. Client Engagement & Solution Defense
Conduct: Solution presentations, Q& A / clarifications Explain technical solution in business terms Participate in solution defense and contract discussions Coordinate to ensure Po Cs, demos, and transformations where required E. Sales & Stakeholder Collaboration
Work closely with: Sales / Account teams, Delivery & SMEs, Finance / Pricing teams Provide technical leadership in deal pursuit F. Risk, Governance & Deal Closure
Perform risk assessment and mitigation planning Lead internal solution reviews & approvals before submission Ensure: Compliance, Competitive differentiation, Win strategy alignment 3) Scope of Digital Workplace (Expected Coverage)
The role covers:

📌 Presales solution architect-digital workplace: bangalore/noida (Bengaluru)
🏢 Birlasoft
📍 Bengaluru