Manager, Tech Support (Chennai)

Manager, Tech Support (Chennai)

10 Sep
|
Standard Chartered Bank
|
Chennai

10 Sep

Standard Chartered Bank

Chennai

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary • This role is critical for managing the Production Engineering activities of the S2B Security application. Currently, only one resource is available on shift, which poses a significant operational risk for supporting a BC-4 critical application. • Therefore, a replacement resource is required to ensure effective management of Incident Management activities, Change Management processes, RFIs raised by Audit teams, Shift Rota planning and coverage management, Day-to-day BAU support and operational stability Key Responsibilities • This resource is required to ensure effective management of Incident Management activities, Change Management processes, RFIs raised by Audit teams, Shift Rota planning and coverage management,



Day-to-day BAU support and operational stability Skills and Experience Must-have Skills • Java • Spring Boot • API Other Skills • SQL • Service now • KONG • ADO Qualifications • Solid development experience with the ability to troubleshoot and resolve client issues within agreed SLA timelines. • Willingness to work in shifts as required for production support. • Proven experience in managing business-critical applications. • Experience supporting a high volume of clients in a production environment. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring

📌 Manager, Tech Support (Chennai)
🏢 Standard Chartered Bank
📍 Chennai

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