About Anoud Technologies
Anoud Technologies builds scalable, high-quality Insurance product solutions, partnering closely with global stakeholders and delivery teams.
The Role
Anoud is hiring an Operations Delivery Manager to own end-to-end delivery of our Insurance product implementation for onshore/global clients, working out of our Chennai offshore team. This is an application implementation delivery role – the person will lead product configuration, rollout, and go-live delivery for insurance clients, not infrastructure or platform operations. Strong stakeholder management is core to this role, as the person will be the primary bridge between onshore business/client stakeholders and the offshore implementation team.
Key Responsibilities
1. Insurance Product Implementation & Delivery Management
- Own end-to-end delivery of Insurance product implementations – configuration, testing, UAT, and go-live
- Ensure implementation delivery consistently meets agreed SLAs, OLAs, KPIs, and client expectations
- Establish transparent ownership, accountability,



and governance across implementation and engineering teams
- Monitor delivery performance, identify implementation risks, and initiate corrective actions
- Drive delivery maturity through standardization, automation, process improvement, and implementation best practices
- Ensure business-critical product rollouts have appropriate coverage, documented procedures, and escalation mechanisms
- Maintain a strong focus on delivery quality, client satisfaction, and product reliability
- Provide regular management reporting covering implementation health, risks, issues, and improvement initiatives

2. Stakeholder Management (Core Strength Required)
- Act as the primary offshore point of contact for onshore/global client stakeholders and leadership
- Lead client and internal governance calls, presenting delivery status, risks, and outcomes with clarity and confidence
- Build and maintain trusted, long-term relationships with client s

📌 Operations Delivery Manager – Insurance Product Implementation (Chennai Metropolitan Area)
🏢 Anoud Technologies
📍 Chennai Metropolitan Area