Digital Workplace Presales Solution Architect – Job Description 1) Role Overview The Digital Workplace Presales Solution Architect is responsible for designing, positioning, and winning Digital Workplace / End User Services (EUC EUS) deals by translating client business needs into scalable, cost-effective, and differentiating solutions . 2) Key Responsibilities A. Opportunity & Requirement Management Analyze RFI/RFP/RFQ requirements, client environment, and volumetrics (users, devices, SLAs, locations) Identify prospect fit, risks, and transformation levers B. Solution Architecture (Core Responsibility) Design end-to-end Digital Workplace solutions , including: End User Computing (devices, OS, VDI, endpoint management) Service Desk / Workplace Support Collaboration platforms (M365, Google Workspace) Workplace security & identity Translate requirements into scalable architectures aligned to business outcomes Ensure: Deliverability, Cost optimization, Innovation (automation, GenAI, DEX, etc.) C. Proposal Development & Deal Shaping Develop client-facing proposals including:



Solution overview, Architecture diagrams, service descriptions, Value proposition & outcomes Own solution strategy, pricing inputs Define: Assumptions, Risks & mitigations, Transition approach D. Client Engagement & Solution Defense Conduct: Solution presentations, Q&A; / clarifications Explain technical solution in business terms Participate in solution defense and contract discussions Coordinate to ensure PoCs, demos, and transformations where required E. Sales & Stakeholder Collaboration Work closely with: Sales / Account teams, Delivery & SMEs, Finance / Pricing teams Provide technical leadership in deal pursuit F. Risk, Governance & Deal Closure Perform risk assessment and mitigation planning Lead internal solution reviews & approvals before submission Ensure: Compliance, Competitive differentiation, Win strategy alignment 3) Scope of Digital Workplace (Expected Coverage) The role covers: End

📌 Presales Solution Architect-Digital Workplace: Bangalore/Noida (Karnataka)
🏢 Birlasoft
📍 Karnataka