Location: Bangalore, Chennai, Hyderabad Experience: 10 Years Employment Type: Full-Time We are looking for a highly experienced ServiceNow Telecom Architect with strong expertise in ServiceNow Order Management for Telecom (OMT/SOMT) and telecom transformation programs. If you have hands-on experience designing and implementing end-to-end Lead-to-Bill (Lead-to-Cash) solutions and have worked extensively within the telecom ecosystem, we'd love to connect with you. Key Responsibilities ✅ Lead architecture and implementation of ServiceNow Telecom Order Management (OMT/SOMT) solutions. ✅ Design and implement end-to-end telecom processes covering: Lead → Opportunity → Quote → Order Capture → Order Management → Fulfillment → Service Activation → Billing ✅ Define scalable solution architectures across: Lead & Opportunity Management Quote Management Product & Service Catalog Order Capture & Order Entry Order Decomposition Order Fulfillment Service Activation Inventory & Resource Management Billing Integration ✅ Design integrations between ServiceNow and Telecom BSS/OSS platforms.



✅ Provide technical leadership for ServiceNow development and implementation teams. ✅ Lead customer workshops, architecture reviews, solution design sessions, and transformation initiatives. ✅ Drive automation, workflow optimization, and best practices across telecom operations. Required Skills & Experience ServiceNow Expertise ServiceNow Platform Architecture Telecom Industry Solutions SOMT / OMT Implementations Product Catalog & Product Modeling Order Management & Fulfillment Flow Designer, Business Rules & Script Includes IntegrationHub, REST & SOAP APIs Workflow Automation & Orchestration CMDB / CSDM ServiceNow Governance & Best Practices Telecom Domain Knowledge Solid understanding of: B2B/B2C Telecom Processes Lead & Opportunity Management Quotation & Pricing Product & Offer Management Order Orchestration & Decomposition Service Qualification & Serviceability Provisioning & Activation OSS/BSS

📌 ServiceNow Telecom Architect (Karnataka)
🏢 Sonata Software
📍 Karnataka