Job Description
Job Role – ServiceNow Developer ServiceNow ITSM | ITOM | CMDB | Integrations | Workflow Automation | Scripting Experience: 5-10 Years Location: Chennai / Bangalore / Pune Job Requirements - 5+ years of hands-on experience in ServiceNow development and administration. - Strong experience in ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge Management and Service Catalog. - Expertise in JavaScript, Glide APIs, Business Rules, Client Scripts, UI Actions, Script Includes, UI Policies and ACLs. - Experience developing workflows using Workflow Editor and Flow Designer. - Strong knowledge of ServiceNow IntegrationHub, REST APIs, SOAP Web Services and MID Server-based integrations. - Hands-on experience with CMDB, Discovery, Service Mapping and Asset Management modules. - Experience customizing forms, catalogs, record producers, notifications and approval workflows. - Knowledge of Service Portal, UI Builder, Employee Center and custom widget development. - Experience working with Agile/Scrum methodology and ServiceNow SDLC processes.



- Understanding of ITIL processes and enterprise IT service management practices. - Ability to troubleshoot production issues, perform root cause analysis and optimize platform performance. - Robust documentation, stakeholder management and communication skills. Key Responsibilities* - Design, develop and maintain ServiceNow applications, workflows and platform customizations. - Configure and enhance ITSM processes including Incident, Change, Problem, Request and Knowledge Management. - Develop Service Catalog items, Record Producers, Approval Workflows and Automation Solutions. - Build and support integrations with enterprise applications using REST, SOAP, IntegrationHub and MID Servers. - Implement and maintain CMDB, Discovery and Asset Management capabilities. - Customize Service Portal, UI Builder components and user experiences to meet business requirements. - Participate in requirements gather

📌 Servicenow Developer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru