Job Overview:

We are looking for a dynamic and client-focused Account Manager/ Brand Manager to join our growing team. In this role, you'll be the trusted point of contact for our eCommerce clients - driving account strategy, managing relationships, and ensuring customer success across Amazon and other online platforms.

You'll work in a fast-paced, cooperative environment where your contributions directly impact client satisfaction, retention, and revenue growth. This is a high-ownership role ideal for someone who thrives in the eCommerce space in a customer facing role, is comfortable working night shifts to support global clients, and is passionate about delivering exceptional results.

Roles & Responsibilities:
- Client Relationship Management: Build and nurture long-term partnerships with clients through proactive communication and strategies that grow their business profitably.

-Good Understanding in Amazon Seller Central.
- Sales Management: Drive revenue growth by identifying new business opportunities, upselling, and cross-selling our offerings.
- Customer Success:



Ensure clients achieve their goals using our solutions - leading to strong retention and high satisfaction.
- Account Strategy: Develop and execute strategic account plans that align with both client goals and business objectives.
- Performance Tracking: Monitor key performance indicators (KPIs), assess success metrics, and identify areas for optimization.
- Issue Resolution: Quickly and effectively resolve client concerns to maintain a high level of satisfaction.
- Industry Insights: Stay ahead of trends in the eCommerce space to provide actionable insights and recommendations to clients.
- Cross-Functional Collaboration: Work with internal teams - marketing, product, customer support to deliver a seamless client experience.

What We're Looking For (Qualifications):
- Experience: 3+ years in customer facing roles involving strategy - category management - P/L, or sales, preferably in the eCo

📌 Amazon Account Manager (India)
🏢 SalesDuo
📍 India