Job Description
. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.
Responsibilities
Handle customer inquiries via phone in a professional and friendly manner.
Resolve customer issues and provide solutions promptly.
Maintain accurate records of customer interactions and transactions.
Follow Teleperformance’s guidelines and procedures to ensure high-quality service.
Work collaboratively with team members to improve customer satisfaction.
Requirements
Graduate or equivalent educational qualification.
Previous experience in a customer service role, preferably in an international voice process.
Excellent spoken and written English skills.
Ability to work flexible hours, including night shifts.
Reliable internet connection and a quiet, distraction-free workspace at home.
Robust problem-solving skills and attention to detail.
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Salary-24-27 takehome
Location Mohali,
📌 Executive (India)
🏢 TP
📍 India