Job Title: NOC Engineer
Overview:
We are seeking a highly motivated NOC Engineer to join our Network Operations Center team. This role focuses on proactively monitoring, analyzing, and running routine health checks. The ideal candidate will identify potential issues before they impact business operations, perform trend analysis, and collaborate with technical teams to drive preventive actions.
Roles & responsibility:
Troubleshoot and resolve basic desktop, software, network and server issues following published escalation guidelines to ensure issues are resolved in a timely manner
Assist clients with the installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment and software
Follow standard escalation process, involving senior resources in a timely manner where required
Install software, patches and updates on desktops, laptops and servers
Resolve backup issues and perform restore testing
Works with senior resources to diagnose, troubleshoot, repair, and debug complex technical and computer systems, and software




Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
Exhibit adaptability willingness to alter shifts and job requirements to meet client and MIT needs
Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in MIT policies, procedures, field guidelines, reporting requirements, and technical advisories. Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
Participate in all on-going product, equipment, technical and business-related training to maintain necessary certifications, skills, and skilled knowledge
Qualifications
Bachelor’s degree in computer science, Information Technology, Network Engineering, or related field.
3–7 years of experience in a NOC, Infrastr

📌 NOC Engineer (Chennai)
🏢 Abacus
📍 Chennai