Walk-In Drive at TCS Gandhinagar hiring for Network Engineer!Role: Network EngineerSkill: Networking knowledge / Telecom knowledgeExperience: 1 year to 5 yearsJob Location: GandhinagarShift: 24x7 shiftsInterview Date: 12th Sep 2026, SaturdayEntry Time: 10:00 AM to 12:30 PMInterview Location: Tata Consultancy Services Ltd, Garima Park, IT/ITES SEZ, DA IICT Road, Infocity, Gandhinagar, GujaratThings to carry for interview:
- Candidates must carry a copy of their updated resume
- It is mandatory to submit a valid copy of TCS application form during the drive
- Please carry 2 Photocopies of original Aadhar or PAN card
- Candidates must carry a passport size photoEducation:
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Full-time graduation with CCNA Certified
- Must have completed 15 years of regular educationMust Have Skills:
- Valuable Communication and interpersonal skills
- Experience in last mile access network and network elements routers
- Good understanding of telecom processes
- Basic understanding of telecom technologies such FTTB FTTN VDSL CopperGPON etc.
- Exposure of working on Provisioning configuration of Telecom services
- Readiness to work in shifts
- Experience in the design, configuration and telecom systems, hardware andsoftware applications.
- Understanding of switching systems, cabling and fiber optics.
- Knowledge of network topology
- Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be addedadvantage
- LAN, WAN, WLAN infrastructures
- Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
- ATM, MPLS, Frame Relay, and Metro EthernetGood To Have Skills:




- Perform configuration, turn-up and testing of managed services equipmentfor day 1 (Service Delivery) customer installations and day 2 (ServiceAssurance) support of existing customers.
- Work with off-net providers to troubleshoot connectivity issues withcircuits or vendor supplied Customer Premises Equipment (CPE).
- Use various software systems and applications to effectively troubleshootissues and equipment relating to underlying network connectivity, as wellas to identify configuration and other related issues with managed servicesequipment.
- Train and mentor supported teams.
- Collaborate with and foster relationships with internal and externalcustomersProcess Specific Responsibilities:Networking knowledge / Telecom knowledge with CCNA certified. Basic understanding of telecom technologies such FTTB, FTTN, VDSL CopperGPON.Key Responsibilities:
- Handle customer enquiries through Voice, Email, and Chat channels
- Resolve customer issues accurately and efficiently within defined timelines
- Deliver high levels of customer satisfaction and First Contact Resolution (FCR)
- Manage customer complaints and escalations with complete ownership
- Maintain accurate records of customer interactions in internal systems
- Meet quality, productivity,



compliance, and customer experience targets
- Work directly with customers while adhering to project timelines and SLAs
- Follow Agile ways of working and support continuous improvement initiatives
- Collaborate with internal teams to ensure prompt issue resolution
- Ensure adherence to organizational policies and customer service standardsEducation:
- Bachelor's Degree with CCNA Certification
- Minimum 15 years of regular educationTechnical Skills:
- Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be addedadvantage
- LAN, WAN, WLAN infrastructures
- Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
- ATM, MPLS, Frame Relay, and Metro Ethernet
- Understanding of switching systems, cabling and fiber optics
- Basic understanding of telecom technologies such FTTB FTTN VDSL CopperGPON etc.Soft Skills:
- Use various software systems and applications to effectively troubleshootissues and equipment relating to underlying network connectivity, as wellas to identify configuration and other related issues with managed servicesequipment.
- Collaborate with and foster relationships with internal and externalcustomers.
- Perform configuration, turn-up and testing of managed services equipmentfor day 1 (Service Delivery) customer installations and day 2 (ServiceAssurance) support of existing customers.Preferred Qualifications:
- 1-5 years of experience in Networking or Telecom
- CCNA Certified
- Prior experience in Network and Telecom Domain
- Exposure to customer satisfaction and quality metrics

📌 Network Engineer (Gandhinagar)
🏢 Tata Consultancy Services
📍 Gandhinagar