Job Role: Oracle Fusion HCM Technical Support Analyst

Job Type: Contract

Experience: 6+ Years

Job Location: Remote

Job Description

We are seeking an experienced Oracle Fusion HCM Technical Support Analyst with strong hands-on expertise in Oracle Fusion Payroll, Core HR, Fast Formula, OTBI, BI Publisher, HCM Extracts, HDL, and integrations .

The ideal candidate will be responsible for application support, technical troubleshooting, enhancements, reporting, integrations, data management, testing, and release activities across Oracle Fusion HCM.

Key Responsibilities

- Provide day-to-day technical and functional support for Oracle Fusion HCM , particularly Core HR and Payroll.
- Troubleshoot production issues, review open cases, and coordinate with internal teams and Oracle/vendor support for resolution.
- Analyze Oracle Fusion Payroll setup and data issues and resolve them within agreed turnaround times.
- Review Oracle release notes and assess potential impacts on existing configurations, integrations, and business processes.
- Analyze requirements and recommend appropriate technical/configuration solutions.
- Configure applications based on approved requirements and document functional and technical specifications.
- Assess the impact of configuration changes across Fast Formulas, extensions, HR processes, downstream systems, and integrations .
- Support large and complex data imports, extracts, validations, and data governance activities.
- Develop and maintain integrations and file transfers between Oracle Fusion HCM and third-party systems.
- Execute unit, integration, and user acceptance testing and provide required system documentation and testing support.
- Develop and maintain reports and queries using OTBI, BI Publisher, SQL, and other Oracle reporting tools .




- Support implementation of new Oracle HCM modules and enhancements to existing applications.
- Document configurations, migration activities, technical solutions, and change-management requirements.
- Provide Tier 2 support for user "How To" queries and contribute to job aids and technical documentation.

Required Technical Skills

Oracle Fusion HCM

- Strong experience in Oracle Fusion HCM Core HR and Payroll .
- Hands-on experience in application support, configuration, troubleshooting, enhancements, and release management.

Fast Formula

- Proficiency in developing Fast Formulas for Payroll and Core HR .
- Experience designing complex Fast Formulas for Payroll, OTL, and Absence .

OTBI & BI Publisher

- Strong experience developing OTBI reports and dashboards , particularly for Payroll.
- Experience creating BI Publisher reports and notifications .
- Robust SQL skills for data extraction and reporting.
- Experience with SQL/report performance tuning.
- Experience creating loopback integrations using Payroll flows and BIP reports.

HCM Extracts

- Experience configuring HCM Extracts for Payroll and other HCM areas.
- Ability to design complex extraction rules and transfer data to downstream applications.

HDL & Data Migration

- Strong experience with HCM Data Loader (HDL) and spreadsheet-based data uploads.
- Experience with bulk data uploads/migration for Payroll objects, including element entries and balance adjustments.
- Ability to map, validate,



and reconcile employee data during data conversion.

Integrations

- Hands-on experience integrating Oracle Fusion HCM with third-party systems such as Time Management and Benefits platforms .
- Experience working with Oracle APIs, BIP reports, SOAP web services, and OIC .
- Ability to create/configure and invoke SOAP-based web service jobs.
- Experience implementing real-time and batch integrations using Oracle Integration Cloud (OIC).

Good to Have

- Basic functional understanding of Oracle Fusion Core HR and Payroll business processes .
- Exposure to Oracle HCM modules such as ORC, Talent Management, OLC, Compensation, and Payroll .
- Knowledge of BPM Worklist and HCM integration troubleshooting.

Required Experience & Qualifications

- 6+ years of Oracle Fusion HCM experience .
- Experience in service delivery and vendor management .
- Bachelor's degree or equivalent relevant experience.
- Strong experience evaluating requirements and specifications through development, testing, and deployment .
- Strong knowledge of SQL/database queries, data extracts, calculations, formulas, and complex commands .
- Excellent analytical, troubleshooting, documentation, and communication skills.

Key Soft Skills

- Strong communication and stakeholder-management skills.
- Ability to translate complex technical concepts into simple business language.
- Strong collaboration with functional and cross-functional teams.
- Ability to provide technical guidance and mentoring to team members.
- Strong analytical and problem-solving mindset.
- Consultative approach with the ability to drive decisions.
- Proactive, innovative, and continuous-improvement mindset.
- Strong attention to detail and ownership of deliverables.

📌 Oracle Fusion HCM Technical Support Analyst (India)
🏢 Ignisov Consulting Services
📍 India