Job description

- Respond quickly and effectively to Azure network issues, incidents, and outages.
- Resolve 2nd and 3rd line network-related incident support calls.
- Provide mentoring to develop junior team members.
- Evaluate network Security Operations change requests.
- Use and configure network monitoring tools to proactively address issues.
- Maintain technical documentation, network diagrams, processes, and procedures.
- Action tickets in the Network Operations Team s queues in line with best practices.
- Deliver Business-As-Usual (BAU) project work and user requests.
- Evaluate network performance issues.
- Stay updated on developments in Azure networking and network monitoring.
- Identify opportunities for service improvement via automation or procedural change.

Experience Required:

Essential Technical Requirements:

To be successful in this role we would expect you to have in-depth industry experience with:

- Hands on experience in Microsoft Azure
- Implement & design review of Firewalls and Application gateways policy updates.




- Troubleshoot Firewalls and Application gateways policies.
- Develop automation to scale work out or ensure quality as work is distributed within the team using Bicep.
- Working in an Infrastructure as Code workplace.
- Working with Bicep code and ARM templates.
- Excellent troubleshooting skills.
- Configuration and troubleshooting expertise in networking products, including Checkpoint firewalls.
- Excellent Checkpoint skills, including VSX and Multi-Domain.
- F5 LTM, APM, and familiarity with additional modules.
- Methodical troubleshooting using tools like WireShark and TCPDump.
- Adherence to ITIL best practices; ITILv4 certification is a benefit.
- Problem ownership and escalation to external vendors when necessary.
- Experience with network management tools.

You must also be able to demonstrate hands-on experience with:

- Microsoft Azure
- Checkpoint firewalls
- F5 LTM

Desirable Technical Experiences:

- LAN & WAN experience
- SD-WAN
- SolarWinds

📌 Network Security Operation Engineer (Bengaluru)
🏢 AtkinsRéalis
📍 Bengaluru