- Looking for candidates with excellent communication skill for technical support
- Candidate should be flexible to work in US Shift (Rotational night shifts).
- Candidate should be excellent in English communication.
- Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office .
- Any experience who are willing to work with technical process can also apply.
- Candidates with International Technical Voice experience is preferred.
- Networking Experience with International Voice is preferred.

Essential Functions:

- Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues
- Triage incoming cases received by CRM. Prioritize & Assign by priority category,



offer case acknowledgment & expectations to customer
- Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary
- Adhere to established SLAs, and productivity/performance goals
- 1-6 years of experience in international technical support or network support role.
- Robust knowledge of Networking concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. .
- Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

📌 International Technical support Engineer / Network Support Engineer (Chennai)
🏢 Movate Technologies
📍 Chennai