10 Sep
|
Movate Technologies
|
Chennai
10 Sep
Movate Technologies
Chennai
Primary Skills:
Excellent Communication - for voice, email, chat support
- Should be able to communicate effectively
- Should possess good telephone and email etiquette
Must be a graduate
- Should be willing to work in US time zones
- Must have positive customer handling skills with the ability to learn networking concepts
Job Responsibility :
- Provide technical support to customers through various channels such as chat, email, and web chat.
- Troubleshoot and resolve customer issues related to software products in an efficient manner.
- Utilize problem-solving skills to identify root causes of problems and implement solutions.
- Collaborate with internal teams to escalate complex issues when necessary.
- Maintain accurate records of customer interactions using CRM software.
- Provide technical support to customers through various channels such as chat, email, and web chat.
📌 International Voice Process Executive (Technical Support) (Chennai)
🏢 Movate Technologies
📍 Chennai