- Provides day to day support in HR technology solutions strictly related to Workday
- Workday Modules: HCM, Absence, Time tracking and Recruiting
- Serves as a strong HR Technology consultative partner to HR/Payroll teams in EMEA/APAC to enhance local operations and employee experience.
- Identifies and researches issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following standard operating procedures (SOP) and best practices.
- Follow Workday best practices, development standards, and guidelines.
- Creates test scenarios and test scripts.
- Performs system testing and coordinates user testing and acceptance.
- Provides resolution in accordance with due dates and documents and maintains SOP documentation and processes. Escalates issues as appropriate to Global HR Technology team.
- Works with other internal resources to develop user procedures, guidelines and documentation.
- Works with HR Technology Global Team to develop and train internal clients on new processes and functionality in the Time Off and Absence Modules.
What We Are Looking For
Qualifications:
- Minimum of 3 years or more in a similar role working with WorkdayHRIS system.
- Previous Workday configuration experience.
- Payroll knowledge/experience will be nice to have.
- Strong verbal and written communication skills.
- Strong business acumen within a technical workplace.
- Collaborates with others well.
- Strong attention to detail and problem-solving skills.
- Ability to prioritize workload and provide timely follow-up and resolution.
- Ability to work effectively in a fast paced, team oriented global environment and handle multiple projects.
What's In It for You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.