About Dodo Payments
Dodo Payments is the Monetisation Engine for AI-native products. We're a Merchant of Record + Billing & Monetization platform that helps SaaS, AI, and digital businesses accept payments globally, automate billing (subscriptions, usage-based, one-time), and stay fully compliant with taxes and regulations in 220+ countries.

We're building the growth engine that powers global digital commerce, and we’re looking for a sharp, driven Risk Ongoing Analyst to help take that mission forward.

This is an on-site role in Bengaluru , reporting directly to the Risk Lead.
You will have weekend shifts as well.

What You’ll Own

- Transaction monitoring accuracy across payments and payouts
- Fraud loss prevention for SME digital merchants post-onboarding
- Payout fraud detection and prevention outcomes
- Quality and effectiveness of fraud rules and alert thresholds
- Chargeback and dispute risk signals from live transaction data
- SLA adherence and investigation quality

If fraud slips through or escalates, this role owns fixing it.

What You’ll Do

Transaction Monitoring and Investigations

- Review and investigate transaction monitoring alerts across payments and payouts
- Analyze payout transactions to identify fraud, mule activity, and abnormal fund flows
- Detect suspicious beneficiary changes, velocity abuse, and anomalous payout behavior

Ongoing Merchant Monitoring

- Perform ongoing monitoring of SME digital merchants after onboarding
- Identify early fraud indicators and take preventive action before losses or escalation




- Conduct post-onboarding risk reviews based on transaction behavior

Fraud Rules and Thresholds

- Design, review, and optimize fraud rules, alerts, and monitoring thresholds
- Tune rules to balance fraud detection, false positives, and operational efficiency

Chargebacks and Disputes Analysis

- Analyze chargeback and dispute trends to identify fraud patterns and merchant risk
- Understand dispute reason codes and differentiate fraud vs non-fraud disputes
- Assess how chargeback and dispute ratios impact merchant risk profiles

Cross-Functional Risk Mitigation

- Collaborate with Onboarding, Compliance, Operations, and Support teams
- Ensure timely risk actions including holds, restrictions, or escalations

SLAs and Documentation

- Ensure investigations are completed within defined SLAs
- Maintain clear, defensible investigation notes and audit-ready documentation

What You Bring

- 1 to 3 years of experience in payments fraud, risk operations, or transaction monitoring
- Mandatory experience working with digital merchants
- Strong hands-on experience managing alerts and fraud investigations
- Proven ability to detect payout-related fraud including mule networks and abnormal fund flows
- Strong understanding of chargebacks and disputes,



including fraud vs non-fraud classification
- Clear understanding of chargeback and dispute ratio impact on merchant risk
- Experience with ongoing monitoring and post-onboarding reviews
- Deep understanding of fraud rules, thresholds, and alert tuning
- Ability to identify and stop fraud before escalation
- Solid analytical, communication, and documentation skills
- Willingness to work weekend shifts as part of a rotational schedule

Nice to Have

- Experience at payment gateways, fintech**, PSPs, or acquirers
- Familiarity with card network rules and programs including Visa and Mastercard
- Exposure to AML monitoring or regulatory-driven investigations

What This Role Is Not

- Not a passive alert-clearing role
- Not a pure AML or compliance-only position
- Not a post-incident review role without preventive ownership

Why Join Dodo Payments

- Build the growth engine for one of the fastest-growing fintechs powering global AI-native businesses.
- Direct access to founders and strategic decision-making.
- Full ownership from day one - your impact is measurable and immediate.
- Exposure to international markets and AI startup ecosystems.
- On-site role in Bengaluru’s startup hub.

Perks & Benefits

- Competitive salary + performance-based commission.
- Opportunity to define Risk engine for a fast-growing fintech platform.
- High autonomy and fast decision cycles.
- Health insurance and team offsites.

Want to help build the financial rails for the next generation of AI businesses? Let’s talk

📌 Risk Ongoing Analyst (Bengaluru)
🏢 Dodo Payments
📍 Bengaluru