IT Support (DMS & SFA)

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted today

Job

Be an early applicant

About the job

About the Role

We are looking for a technology-driven skilled to support our Distributor Management System (DMS) and Sales Force Automation (SFA) platforms. This role ensures smooth sales operations, system stability, and business continuity across FMCG workflows.

Key Responsibilities

- Manage and support day-to-day DMS operations.
- Onboard distributors and ensure seamless transaction processing.
- Monitor SFA (Bizom) and Tally ERP/TallyPrime integrations.
- Troubleshoot integration issues and resolve distributor queries.
- Validate sales, inventory, returns, and master data.
- Generate MIS reports and provide actionable business insights.
- Collaborate with cross-functional teams to optimize system performance.
- Coordinate UAT for upgrades, patch releases, and custom reports.
- Train end-users on ERP features and prepare user manuals/process guides.

Mandatory Requirements

- 3+ years of experience in IT Operations, Application Support, ERP Support, or DMS/SFA Administration.
- Hands-on experience with any Sales Force Automation (SFA) application (Bizom / FieldAssist / Recibo or similar).
- Strong working knowledge of Tally ERP/TallyPrime, Tally integrations, and TDL.




- Understanding of Distributor Management Systems (DMS) and FMCG sales processes.

Preferred Skills

- ERP experience (SAP or similar) with FMCG workflows across Supply Chain, Inventory, and Sales modules.
- Business analysis skills: requirements gathering, functional specifications, and testing.
- Database management (SQL, Oracle) and ability to write SQL queries.
- Experience in application development, testing, and rollouts.
- Strong focus on data integrity (pricing, SKUs, vendor data).
- Change management and user support expertise.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 IT Support (DMS & SFA) (Kerala)
🏢 VELODATA GLOBAL PRIVATE
📍 Kerala