Job Description

Job Description: Senior Sales Engineer (Pneumatics) Position Title: Senior Sales Engineer Department: Sales Reporting To: Sales Head / Business Head Location: Ahmedabad , Pune , Aurangabad 1. Job Summary The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries. 2. Key Responsibilities A. Sales & Business Development ● Identify and develop current business opportunities in industrial sectors (OEMs, end users, Dealers & distributors). ● Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions. ● Achieve monthly, quarterly, and annual sales targets. ● Prepare and deliver technical presentations and product demonstrations. ● Develop strong relationships with key decision-makers and customers. ● Handle techno-commercial discussions, negotiations, and order closures. ● Track market trends, competitor activities, and customer requirements. B. Technical Support ● Provide pre-sales technical consultation and product selection guidance. ● Understand customer applications and recommend suitable pneumatic solutions. ● Assist in system design and integration of pneumatic components. ● Coordinate with design/production teams for customized solutions. C. After-Sales Service & Support ● Provide installation, commissioning, and troubleshooting support at customer sites. ● Handle breakdowns, service complaints, and maintenance requirements. ● Ensure timely resolution of customer issues to maintain satisfaction. ● Conduct preventive maintenance and service audits. D. Customer Relationship Management ● Maintain long-term relationships with existing clients.



● Ensure repeat business and customer retention. ● Address customer feedback and improve service delivery. ● Maintain CRM records and sales pipeline updates. E. Coordination & Reporting ● Coordinate with internal departments (production, logistics, accounts, Quality & Backend). ● Prepare sales reports, forecasts, and MIS. ● Ensure timely payment collection and follow-ups. ● Maintain documentation for service reports and customer visits. 3. Key Performance Indicators (KPIs) ● Sales target achievement ● New customer acquisition ● Customer retention rate ● Service response time & resolution efficiency ● Collection efficiency (DSO) ● Customer satisfaction score 4. Required Qualifications Education : B.Tech / Diploma in Mechanical / Industrial / Mechatronics Engineering Experience : 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service 5. Required Skills & Competencies Technical Skills ● Strong knowledge of pneumatic systems and components ● Ability to read pneumatic circuit diagrams ● Understanding of industrial automation systems Sales Skills ● Strong negotiation and closing skills ● Ability to handle techno-commercial discussions ● Business development and lead generation Soft Skills ● Excellent communication and interpersonal skills ● Problem-solving and analytical thinking ● Customer-centric approach ● Time management and multitasking 6. Tools & Systems ● CRM Software ● MS Office (Excel, PowerPoint, Word) ● ERP systems 7. Working Conditions ● Frequent travel to customer sites and industrial locations ● Field-based role with client interactions ● May require working under tight deadlines 8. Salary : 6,00,000 per annum (6 LPA) 9. Career Growth ● Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10. Additional Requirements ● Valid driving license ● Willingness to travel extensively ● Strong network in industrial sectors

📌 Senior Sales Engineer (India)
🏢 The Hiring
📍 India