ROLE PURPOSE OBJECTIVE

Thisrole is responsible for executing all cash related transactionsand operations for the Branch as per internal / external bankingguidelines and manage appropriate entries in relevantregisters/online; perform end of day reconciliation in the system

1. SIZEOF THE ROLE

FINANCIALSIZE

NON-FINANCIALSIZE

- Dailycash transaction
- CRLLimit

- BranchAudit
- ATM/Vault

1. KEYDUTIES RESPONSIBILITIES OF THE ROLE

Business

- Contributeto the efficient operation of the Branch through accurate andtimely processing of cash related transactions and accountmaintenance.
- Takeoverall responsibility for cash handling function of the Branchsuch as:

- Receiptand processing of cheque, drafts, dividend warrants, pay ordersand other like instruments other than bills for withdrawals upto authorized limits and giving acknowledgements in thecounterfoil
- Disbursecash against withdrawals requests and collect cash againstdeposit challan
- Collectrepayments as per EMI schedule; maintain necessary entries insystem

- Maintaininward and outward register, petty cash register, assets registerand send requisition forms to Regional Head Office
- Performtallying of cash in line with book of transactions and voucherson a daily basis; and report the same in ''End of Day'' Branchreport
- Beaccountable for handling of cash and operation maintenanceof Branch vault jointly with the operations officer
- Interactwith customers during disbursements and deposits, understandtheir requirements and identify opportunities to cross sell;update the customers on new products and services offered byUjjivan

Service Quality

- Demonstratesuperior customer service by providing courteous and efficientsolutions to their needs
- Escalatecustomer queries and grievances to competent authority in atimely manner




- Explaincustomers the monthly repayment dates contact numbers tocall for any of their clarification during disbursement andanswer their questions in a courteous manner
- Educatecustomers to use alternate channels for deposit/withdrawal andinquiries

Operations

- Countcheck cash at the beginning day end before vaulting
- HoldBranchs cash, keys and/or other valuables in safe custodyjointly with Assistant Branch manager and being responsible forthe running of the cash department smoothly
- Responsiblefor adherence to defined TAT for all transactions
- Responsiblefor compliance with all applicable regulations and bank policiesfor all processes related to cashier operations and cashmanagement
- Accountingand verifying the transaction for loan repayment
- Validatethe authenticity of customers while cash withdrawal
- Checkthe accuracy of the cash deposit slips as per audit requirements
- Bankpass book updation in case of any transaction
- Processcash bundles for currency chest deposit with note slips

Learning Performance

- Maintaincurrent knowledge of Ujjivans products and services,applicable regulations and know your customer principles
- Completecertification programs organized by operations department
- Maintainadherence to training man-days/ mandatory training programs forself
- Maintaingoal setting, mid-year review and performance appraisal processesare completed within specified timelines

1. MINIMUM REQUIREMENTS OF KNOWLEDGE SKILLS

Educational

Qualifications

- UGAny Graduation; preferably in Finance/Commerce subjects

Experience

- Minimum1-2 years in handling cash at volume
- Shouldhave exposure of making entries in financial modules/ERP




- Shouldhave experience in consolidating accounting data

Functional Skills

- Cashhandling/accounting skills
- Prudenthandling of cash with ability to detect fake notes
- Systematic;meticulous and timely customer service
- Sensitiveto Customer Wait Time
- Mandatoryoperating knowledge of computers
- Relevantsoftware skills (On-Job training to be provided)
- Strongnumerical skills
- Multitaskingability

Behavioral Skills

- Positiveinterpersonal skills
- Customerservice orientation
- Listeningand communication skills

Competencies

- Execution
- ManagingRelationships
- CustomerFocus

1. KEYINTERACTIONS

INTERNAL

EXTERNAL

- Regionaloperations team
- RegionalFCU officer
- Service Quality executive

- Neighboringbanks
- Cashmanagement agencies
- BCAgents

Location - Current Delhi,Nagar,Ghaziabad,Alwar,Bulandshahr,Bharatpur,Dausa,Faridabad,Khurja,Meerut,Ajmer,Tonk,Kota,Bundi,Jaipur,Kishangarh,Roorkee,Haridwar,Dehradun,Jodhpur,Saharanpur,Palin,Chandigarh,Ambala,Palwal,Rewari,Agra,Firozabad,Modinagar,Hapur,Abohar,Hisar,Jind,Bhiwani,Rohtak,Sikandrabad,Sonipat,Ganganagar,Hanumangarh,Sirsa,Bathinda,Aligarh,Panipat,Karnal,Ludhiana,Firozpur,Jalandhar,Rupnagar,Sangrur,Patiala,Vikas,Indore,Bhilwara,Kaithal,Kurukshetra,Yamuna,Guna,Naraingarh,Jhajjar,Khargone,Khandwa,Sanawad,Nagda,Narwana,Barnala,Mandasa,Gidderbaha,Muktsar,Kotputli,Mathura,Samalkota,Fatehabad,Barwani,Dhamnod,Khera,Gwalior,Samrala,Narnaul,Goniana,Sangamner,Durg,Rajnandgaon,Kotli,Noida,Sohna,Gurugram,Kalan,Tikari,Kidwai,Kanpur,Indira,Lucknow,Prayagraj,Bhopal,Dwarka,Sultanpur,Udaipur,Gorakhpur,Jhalawar,Rohini,Dehli,Janakpuri,Shimla,Mohali,Jabalpur,Panchkula,Jaunpur,Basti,Raebareli,Rudrapur,Haldwani,Hardoi,Ballia,Maharajganj,Kekri,Deoli,Bamanwas,Sikar,Bijnor,Baghpat,Shikohabad,Fazilka,Malout,Kannauj,Kaushambi,Badshahpur,Kapurthala,Shyampur

📌 Cashier (Ghaziabad)
🏢 Ujjivan Small Finance Bank
📍 Ghaziabad