Role & responsibilities

Key responsibilities

• Configure and extend Jira projects, workflows, screens, issue types, fields,

permissions, and notifications.

• Build custom solutions using:

- Atlassian Forge and/or Atlassian Connect
- Jira REST APIs, webhooks, and authentication (OAuth/API tokens)

• Develop scripted automations and extensions using Groovy (commonly via

ScriptRunner or equivalent tooling, where used).

• Build integrations and automation services using Python (e.g., calling Jira APIs,

processing events, syncing data with other platforms).

• Create and maintain dashboards, filters, JQL queries, and operational reporting.

• Integrate Jira with Confluence, Bitbucket/GitHub, CI/CD tools, chat/notification

tools, IT service tools, and identity providers (SSO).

• Troubleshoot configuration and integration issues; perform root-cause analysis

and improve performance/reliability.

• Manage environments (dev/test/prod), releases, change control, and

documentation; provide admin/user enablement.

• Apply security best practices (least privilege, auditability, data handling, retention)

in configurations and integrations.

Required qualifications





• 3+ years in Jira administration and/or development (or equivalent experience).

• Robust JQL, workflow design, and Jira configuration expertise (schemes,

permissions, notifications).

• Hands-on experience with Jira REST APIs and building integrations.

• Proficiency in Groovy for Jira scripting/automation (e.g., ScriptRunner-style

patterns).

• Proficiency in Python for API integrations, automation jobs, and data/reporting

pipelines.

• Familiarity with Agile delivery (Scrum/Kanban), SDLC, and DevOps practices.

• Strong troubleshooting and stakeholder communication skills.

Preferred qualifications

• Experience with Jira Service Management (SLAs, queues, request types,

knowledge base).

• Experience with Jira Cloud and Data Center differences, migrations, and app

compatibility.

• Experience with CI/CD tooling and Git-based workflows.

• Experience with integration middleware (e.g., iPaaS), event-driven architectures,

or message queues.

• Atlassian certifications (Jira Administration) are a plus.

Preferred candidate profile

📌 Jira Developer (Hyderabad)
🏢 Randstad
📍 Hyderabad