Group Company: Allcargo Global Limited

Designation: Junior Executive Exports Customer Service

Office Location: Egmore, Chennai

Position description: To manage Export customer service activities by coordinating with customers, overseas agents, shipping lines, and internal teams to ensure timely documentation, shipment tracking, and exceptional customer service

Primary Responsibilities: Handling clients

Quoting freight rates to theclients on behalf of sales

Follow up for the quotationssent to the client

Updating clients with thestatus

CS should be back up of sales

- Preparing the quotation

Sending pre - alerts

Agent coordination

Providing stuffing/sailing info send tocustomer

Coordination with head office & otherbranch office

Coordination with customer

Coordination with sales

Doing entries in Topaz

Reporting Team





- Reporting Designation: Manager
- Reporting Department: Exports Customer Service

Educational qualifications preferred

- Category: Graduate
- Field specialization: Any Graduate
- Degree: Any Graduate
- Academic score: 70% & Above

Required work experience

- Industry: Freight Forwarding
- Role: Customer Service Executive
- Years of experience: 1-3 years

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 JUNIOR EXECUTIVE - CUSTOMER SERVICE (Chennai)
🏢 Allcargo Logistics
📍 Chennai