Roles and responsibilities:

- Understand the product/functionality and the business requirements. Ensure the production support team is aware of the impact of changes that go into production.
- Candidates will have hands on experience in handling distributed systems
- Candidates should have experience with maintaining medium-to-large-scale web and mobile applications.
- Ability to navigate multiple technologies including AWS, Openshift, Node JS, Python, Java, Mongo DB,
- Be part of a quick-moving team, working with internally developed tools and open-source technologies.
- Triage functional and technically complex customer reported issues in a distributed environment.
- Analyze advanced, distributed solutions that process, store, and quickly retrieve huge volumes of data and identify root cause.

Must-Have Skills:

- Solid understanding of RESTful APIs and API design principles (OpenAPI)
- Experience implementing rate limiting,



resiliency patterns, and observability techniques using Kubernetes
- Proficiency in cloud engineering, preferably with AWS experience
- Strong programming skills, in Java/Python/Golang
- Expertise in NoSQL databases DynamoDB/MongoDB & Caching Solutions Redis
- Familiarity with event-driven architecture concepts
- Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc)
- analytical and problem-solving skills, ability to handle multiple issues at the same time
- Experience with cloud infrastructure (AWS, Google App Engine, or Heroku)
- Experience in writing native SQL queries
- Relational Database - experience using Oracle, MySQL/MariaDB, Postgres, or SQLServer
- NoSql Database - DynamoDb, MongoDB, Cassandra

📌 Production and Support Engineer (Hyderabad)
🏢 CGI
📍 Hyderabad