Role & responsibilities

- Coordinate with Business Teams for agency partner onboarding requirements.
- Resolve onboarding-related issues by coordinating with internal teams and external stakeholders.
- Handle a high volume of calls, emails, and escalations related to onboarding activities.
- Ensure adherence to onboarding processes, compliance requirements, and service timelines.
- Act as a single point of contact for onboarding-related queries from business stakeholders.
- Liaise with the PeopleStrong team for document verification, code generation, and onboarding approvals.
- Track onboarding requests from initiation to completion and ensure timely closure.
- Escalate critical cases and work towards timely resolution.

Preferred candidate profile

- Graduate in any discipline.
- 1-3 years of experience in operations, onboarding, coordination, or stakeholder management roles.
- Robust coordination and follow-up skills.
- Ability to manage multiple stakeholders simultaneously.
- Comfortable handling a high volume of calls and resolving queries.
- Excellent verbal and written communication skills.

📌 Human Resource Coordinator - Off Roll Position (Goregaon)
🏢 Aditya Birla health Insurance
📍 Goregaon