We are looking for a proactive and organised Back Office Cum Sales Executive to support the sales team with daily coordination, customer communication, documentation, follow-ups, and sales-related administrative activities.

The ideal candidate should have positive communication skills, basic computer knowledge, strong follow-up abilities, and the ability to manage multiple tasks accurately.

Key Responsibilities: Sales Support

- Handle incoming customer inquiries through calls, WhatsApp, email, and other channels.
- Understand customer requirements and coordinate with the sales team.
- Follow up with existing and potential customers regarding quotations, orders, and pending requirements.
- Maintain regular follow-ups with leads and customers.
- Assist the sales team in generating and updating leads.
- Prepare and share quotations, proposals, and other sales documents.
- Maintain proper records of customer communication and follow-ups.
- Coordinate with customers regarding order status, delivery schedules, and other requirements.

Back Office & Documentation

- Maintain daily sales records, customer databases, and enquiry details.
- Update CRM and other internal records regularly.
- Prepare daily sales and follow-up reports.
- Maintain quotation, order, enquiry, and customer-related documentation.
- Coordinate with accounts, production, dispatch,



and other departments whenever required.
- Ensure all required documents and information are properly maintained.
- Assist management and the sales team with daily administrative work.

Customer Coordination

- Maintain professional communication with customers.
- Respond to customer queries promptly and courteously.
- Coordinate internally to resolve customer requirements and issues.
- Maintain long-term professional relationships with customers.
- Ensure timely follow-up until enquiry/order closure.

Required Skills

- Good verbal and written communication skills.
- Good knowledge of MS Office / Excel / Word.
- Basic knowledge of CRM software is preferred.
- Strong follow-up and coordination skills.
- Good organisational and time-management abilities.
- Attention to detail and accuracy.
- Ability to work independently as well as with a team.
- Positive attitude and willingness to learn.
- Sales-oriented approach with positive customer-handling skills.

Qualification & Experience

- Qualification: Graduate preferred.
- Experience: 1–3 years in sales coordination, back office, customer support, inside sales, or a similar role.
- Freshers with good communication and computer skills may also be considered.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Back Office Executive (India)
🏢 Eagle Industrie
📍 India