- Serve as the primary point of contact for clients throughout their service journey.
- Build and maintain strong relationships with clients, ensuring high levels of satisfaction.
- Guide clients through trademark registration and business compliance processes.
- Provide timely updates and coordinate with internal teams to ensure smooth service delivery.
- Handle client queries, concerns, and follow-ups professionally.
- Maintain accurate client records and communication logs.
- Identify opportunities to enhance client engagement and retention.
- Support business growth through excellent relationship management.
Requirements
- Bachelor's degree in any discipline.
- Excellent communication skills in English and Malayalam.
- Strong interpersonal and relationship management abilities.
- Positive organizational and multitasking skills.
- Customer service or client relationship experience preferred.
- Knowledge of trademark, legal, compliance, or business consulting services is an advantage.
- Proficiency in MS Office and CRM tools is preferred.
What We Offer
✔ Attractive salary and performance incentives
✔ Professional and supportive work environment
✔ Career growth and leadership opportunities
✔ Exposure to trademark, IP, and business compliance services
✔ Continuous learning and skill development
✔ Opportunity to work with diverse businesses and entrepreneurs across India